Payments

Payments

We accept all major credit cards for Visa and Mastercard. Please read the below Privacy Policy and Terms and Conditions before proceeding to the payment gateway. Also note that you will be redirected to a third party processor for this payment. Please read the Payment Confirmation details listed here below before making payment for your booking.

We accept

Social Media Rate Card

Claviger Middle East social media service includes:

  • Localized Content Strategy Creation/Development
  • Customized and Branded Social Media Pages
  • Daily Management and Monitoring
  • Social Media Campaigns/Competitions/Engagement Campaign
  • Digital/Social Media Ad Campaign Management
  • SEO and Paid Search

Social Lite
USD 2,000/per month

Social Media Content Development Arabic Creative Writing

Boosting online Arabic content can help diversify the economy and improve opportunities in the Middle East region.

Claviger has a proactive local team of Arabic speakers which leads to better understanding of the market and potential customers. This will enable targeted reach and significant increase in engagement and brand exposure.

Package Includes:
Social Media Content Development Arabic Creative Writing | Account Set Up | Basic Profile Management | Initial Review & Assessment | Social Media Marketing Plan | 4 Posts/Week | Monthly Report | Customer Service & Support

Social Basic
USD 3,500/per month

Social Media Content Development Arabic Creative Writing with Creative Design

Social media thrives on the ability to share content. If your brand creates localized, engaging, creative and branded content, this will be shared on a global scale promoting your business and brand.

Claviger customizes and brand our Client’s social media pages and posts, to engage the audience, enhance user experience and increase brand visibility. We ensure that social media platforms have a modern design, consistent with your website, branding and marketing.

Package Includes:

Social Media Content Development Arabic Creative Writing | Custom Branded Creatives | Account Set Up | Basic Profile Management | Initial Review & Assessment | Social Media Marketing Plan | 5 Posts/Week | Monthly & Yearly Report | Customer Service & Support | Up to 2 Custom Tabs and Frames

Social Elite
USD 5,000/per month

Social Media Content Development Arabic & English Creative Writing with Creative Design

This package includes all premium features from content development in English and Arabic as well as custom branded creative. Quarterly, campaign strategies will be developed and implemented to ensure wider and more targeted reach.

Package Includes:

Social Media Content Development Arabic Creative Writing | Custom Branded Creatives | Account Set Up | Basic Profile Management | Initial Review & Assessment | Social Media Marketing Plan | 7 Posts/Week | Monthly & Yearly Report | Customer Service & Support | Up to 7 Custom Tabs and Frames | Quarterly Campaign Strategy Development and Strategy Management | 2 Targeted Social Media Ads


Payment
Confirmation

Payment and booking confirmation will be received from Claviger DMCC by email to the email address used in the registration process within 48 hours from the payment.

Separate payment confirmation might be received from your bank, depending on your communication preferences with your chosen bank.

Cancellation
Policy

As Claviger DMCC is only an intermediary in the booking process, the Cancellation Policy applied will depend solely on Cancelation Policies of chosen hotel. Claviger DMCC has no influence over those polices and it is booker’s responsibility to get acquainted with applicable cancelation policy. The cancelation policy will be mentioned in the booking confirmation email received from Claviger DMCC.

Refund
Policy

Refund Policy will depend on the terms and conditions set in the aforementioned Cancellation Policy and refund policies of the hotel booked. If applicable, refunds will be done only through the Original Mode of Payment

Terms and Conditions

CLAVIGER DMCC maintains the CLAVIGERME.com Website (“Site”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the CLAVIGERME.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. CLAVIGER DMCC reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, CLAVIGER DMCC may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. CLAVIGER DMCC may change, suspend, or discontinue any aspect of the Site at any time. CLAVIGER DMCC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

1. SITE OPERATION: United Arab Emirates is our Country of Domicile. CLAVIGER DMCC controls this Site from the U.A.E. CLAVIGER DMCC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

2. APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

3. MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

4. PURCHASES. CLAVIGER DMCC accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of CLAVIGER DMCC. All refunds will be made onto the original mode of payment.

5. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. CLAVIGER DMCC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

6. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to CLAVIGER DMCC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

7. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by CLAVIGER DMCC to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by CLAVIGER DMCC to do so. The content and software on this Site is the property of CLAVIGER DMCC. The cardholder must retain a copy of transaction records and Merchant policies and rules.

8. YOUR ACCOUNT. If you use CLAVIGER DMCC Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain CLAVIGER DMCC’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. CLAVIGER DMCC will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. CLAVIGER DMCC has no control over these sites or the content within them. CLAVIGER DMCC does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. CLAVIGER DMCC does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against CLAVIGER DMCC for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at customer.support@clavigerme.com.

COPYRIGHT POLICY. CLAVIGER DMCC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY. Although CLAVIGER DMCC is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through CLAVIGER DMCC’s system. The On-line Materials are CLAVIGER DMCC’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of CLAVIGER DMCC, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of CLAVIGER DMCC. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in CLAVIGER DMCC. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with CLAVIGER DMCC.

You acknowledge and agree that CLAVIGER DMCC will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At CLAVIGER DMCC’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to CLAVIGER DMCC or perfect these rights, titles or interests in CLAVIGER DMCC’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. CLAVIGER DMCC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. CLAVIGER DMCC ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. CLAVIGER DMCC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF CLAVIGER DMCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF CLAVIGER DMCC WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE. You understand and agree that in CLAVIGER DMCC’s sole discretion, and without prior notice, CLAVIGER DMCC may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if CLAVIGER DMCC believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of CLAVIGER DMCC, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to CLAVIGER DMCC for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. CLAVIGER DMCC may release user information about you if required by law or subpoena.

INDEMNITY. You agree to indemnify and hold CLAVIGER DMCC, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU. By providing materials to CLAVIGER DMCC, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted CLAVIGER DMCC an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. CLAVIGER DMCC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against CLAVIGER DMCC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to CLAVIGER DMCC. Any communication or materials you send to CLAVIGER DMCC will be treated as non- confidential and non-proprietary and may be disseminated or used by CLAVIGER DMCC for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. CLAVIGER DMCC is not responsible for the acts or omissions of any advertiser or sponsor.

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

List of Services and Prices

Services that can be booked and paid for via Claviger DMCC website (www.clavigerme.com) are stays at hotels around the world, as well as transfers, excursions, etc. The complete information, detailing the hotel, services and exact prices will depend on the request received from the booker. The payment amount will depend on the chosen service and hotel, based on the proposal sent to the booker via email, prior to the payment.

About Us

Claviger DMCC, a limited liability company formed under the laws of Dubai, United Arab Emirates with commercial licence DMCC no. 180480 and its registered office address: PO Box 35513, Mazaya Business Avenue BB1, Dubai, United Arab Emirates undertakes all activities associated with outbound and inbound tour operating (including booking of hotels, transfers and other services on third party behalf), tours organising, as well as organisation of conferences and events and all activities associated with it.

Claviger DMCC – Privacy Policy

Claviger’s commitment to service includes respecting and protecting the privacy of our website users. Our policies and practices are explained here, and our understanding is you accept them if you continue to use our site.

This privacy policy sets out how data collected from our website is used and what happens to information provided by you through our website, including when you make a booking or purchase. It also explains our use of cookies on this site.

Information collected by us

We may collect and process information about your visits to and use of our site and the pages you view. This helps us to build knowledge on areas such as traffic, location and user preferences. In addition, it assists us to test and improve our website accessibility and content.

We may also collect information you volunteer in any communication with us, including when you make a booking or purchase, create an account, respond to a survey or offer, or sign up for a newsletter.

This may include details such as your name, address, email address and phone number. In connection with any bookings, purchases or similar, it may also include your date of birth, gender, hotel room preferences and any special requests or requirements. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

How we use your information

The information collected from you is used to provide our products and services. It may also be used for responding to requests for information about our products or services, or providing details of similar products or services where you have previously made a request, booking or purchase through us.

If you have expressed an interest in receiving it, we may provide details of other products or services you may be interested in. We may inform you of changes to our products, services, or website, or contact you for market research purposes.

Communicating with you

If you provide personal information to us, you should have the opportunity at the time to tell us if you are happy for us to contact you, or would prefer for us not to contact you (otherwise than as necessary in connection with a booking or purchase).

Should you wish to change your preferences or opt out of any communications at any time, you can let us know by emailing or notifying us through the Contact pages of our website.

Storing your information

As the sending of information via the internet is not totally secure, we cannot guarantee the security of data that you choose to send to us electronically, and sending such information is at your own risk. Once received, we have appropriate systems and safeguards to protect and secure the information which we hold about you.

When you provide information, you accept and agree that it may be necessary for us to transfer it to other locations, worldwide, for processing and storing in connection with a booking or purchase or otherwise. In doing so we will take all reasonable steps to ensure your data is stored securely.

Disclosing and accessing information

We may disclose your personal information in accordance with this privacy policy and as follows:
to group companies or affiliates of Claviger DMCC;
to hotel members or partners in connection with your booking or purchase;
to a purchaser in the event we sell any or all of our business;
as required by any legal, regulatory or governmental body, or similar, or in seeking to detect or prevent fraud.

In addition, we may collect non-personal information relating to your visit or activities on our website, which does not individually identify you. We may disclose, aggregate with other information, transfer or otherwise use this data to help us better understand and improve our site.

We will not otherwise disclose your personal information to another party, or share your details with third parties so that they can provide you with information regarding unrelated goods or services, without your prior consent.

You have the right to request access to the information we hold about you. Please note that we may charge a reasonable administration fee to cover our costs in providing such information to you.

Cookies

Cookies enable a website to keep track of a user’s site preferences, activities and internet usage. Typically, such information is statistical and does not personally identify you. We may use cookies where appropriate to gather information to help us improve our website and facilitate future visits or bookings.

You can decline to allow cookies and change your computer settings to reject them if you choose. This can usually be achieved through accessing your computer settings or help menu for guidance. Disabling cookies may affect the functionality of the website.

Links to other sites

If you leave Claviger DMCC’s website via a link to a third party website, we are not responsible for the content or policies of those other websites, the cookies they may use, or the data they collect. You should review the privacy policies and related terms and conditions published by such third party websites.

Email Communication

If you did not object to the use of your e-mail address for advertising purposes when making your reservation or purchase, or at a later point in time, we will store your e-mail address and use this to send you our newsletters to inform you about our special offers. We will not pass on your e-mail address to third parties, unless related to a booking or a purchase and required by the service provider.

Third-Parties

We partner with Third Party ad networks to either display advertising on Our Site or to manage Our advertising on other sites. Our ad network partners use cookies, Web beacons and other technologies to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests.

Unsubscribe

If you are a Visitor, we will not use Personal Information collected by us or our website to send or email Direct Marketing Information to you, unless you have expressly asked us to send Direct Marketing Information to you. If you want us to stop sending Direct Marketing Information to you, you can use the one click unsubscribe feature at the bottom of any Direct Marketing Information email or communication.

How to contact us

Mailing Address:
Claviger DMCC Mazaya Business Avenue BB1, office 2601, JLT, Dubai, UAE

If you have questions or comments, or would like further information regarding our privacy policy, please contact us on +971 4 557 6249 or email us at customer.support@clavigerme.com

Any updates to this privacy policy from time to time will be available here for you to review, so we encourage you to frequently visit these sections in order to be updated about the changes to the website.

..28.06.2017.. 11